🔁 Return & Exchanges

At KJ Gold – Sri Sai Karthikeya Jewellers, your trust and satisfaction mean everything to us. We follow a transparent and customer-friendly Return & Exchange policy to ensure you always feel confident and happy with your purchase.

✨ Easy Exchange Policy

• 💎 Exchange your gold jewellery anytime for new designs of your choice.
• 🪙 Get value based on the current gold rate after purity verification.
• 💰 Only minimal making and wastage charges apply on exchanged items.
• 📜 All exchanges are processed with complete transparency and updated invoices.

💫 Return Policy

• 🔖 Returns are accepted within a specific period for unused and undamaged jewellery.
• 💰 Refunds or credit notes are provided after verification and billing confirmation.
• 🧾 Proof of original purchase (invoice or certificate) is required for all returns.
• ⚖️ Refund value is calculated based on prevailing gold rates and product condition.

🔒 Our Assurance

• ✅ 100% BIS Hallmarked Gold and certified purity guarantee
• ✅ Transparent and ethical business practices
• ✅ Friendly staff assistance for smooth return or exchange processing
• ✅ Lifelong service relationship built on honesty and trust

📞 For Return or Exchange Assistance

We’re here to make your experience simple and worry-free. Reach us anytime for support:

Location: Shop No.1, Seetharamaswamy Gudi, Main Road, Chilakaluripeta – 522616
Timings: Monday to Saturday, 10:00 AM – 8:00 PM
Phone: +91 96180 09097
Email: info@kjgold.in